Shipping policy

Free shipping with tracking on all orders!

We offer free delivery with tracking number on all our orders.

As soon as we receive your order, our team carefully selects your products “straight from the clouds”, and packs them with love and tenderness. Please allow us up to 48 hours to process and pack your order.

Your parcel will be dispatched via our logistics partners within 5 to 10 working days.

You will receive an automatic order confirmation within 5 to 10 minutes of your purchase, as well as an e-mail with tracking information once your package has shipped.
👉 If you can't find the e-mail in your inbox, please also check your spam, promotions or social networks folders.

Please note that we cannot be held responsible for delivery delays beyond our control - such as pandemics, carrier delays or force majeure.

Before contacting our customer service department about an incomplete delivery, please allow up to 20 working days.